Frequently Asked Questions (FAQs)
Q: How do I schedule a tour? Do you accept walk-ins?
A: You may call the Leasing Office or email
us to schedule a tour. This allows us to be prepared and block off
time for your visit. Walk Ins are always welcome.
Q: How do I apply for an apartment?
A: We have Online Applications with easy access through our website.
Q: Who needs to apply?
A: Everyone over the age of 18 needs to apply. We run background screening on all of our residents. Anyone under the age of 18 needs to be listed as an occupant.
Q: Are there any upfront fees?
A: Yes. Our standard fees are a $75
application fee per person and a $200 reservation fee.
Q: What documents can I use to provide proof of income?
A: Tax forms, bank records or paystubs are all acceptable. We allow students to use a Parental Support form as a proof of income.
Q: Do I need a cosigner?
A: Cosigners are not required.
Q: How will I know if my application has been approved?
A: You will get a tentative approval response from your online application. We will need to verify income and rental history for full approval. Your leasing consultant will be following up with you.
Q: Do you offer short term leases?
A: Our Corporate Apartments have a 3 month minimum lease term. Other lease terms may vary depending on our availability, but the standard lease term is 12 months.
Q: How can I pay rent and when is it due?
A: You may pay online through our resident portal, by e-money order, cashier's check, personal check or credit card. Rent is due on the 1st of each month.
Q: What utilities are included in rent?
A: Water, Sewer, Trash and Electric are billed as an additional flat fee on our Student By-the-Room apartments. Utilities are billed separately on our traditional apartments.
Q: Do you offer furnished apartments?
A: Yes. We have furnished Student By-the-Room Apartments and Fully Furnished Corporate Apartments.
Q: Is parking available?
A: Yes, we have plenty of parking around each
building.
Q: Is on-site laundry available?
A: Full size washer and dryers are included in every apartment.
Q: Do you allow pets?
A: Yes. We are pet friendly! We have lots of green space for our furry friends.
Q: Is access to the building secured?
A: Individual apartments are garden style and have deadbolt locks. Our clubhouse has controlled access with FOB entry for residents.
Q: Can I reserve the building's social room?
A: No. The Clubhouse is open for all residents.
Q: Do you have a pool? When is it open?
A: The pool is open year round from 8AM - 10PM.
Q: What will I need to provide before I can move into my apartment?
A: Once approved, we will need your proof of renters insurance, and GA Power account number at move in.
Q: How can I submit a maintenance request?
A: Maintenance Requests may be submitted through our resident portal, through email to the leasing office, or by calling the leasing office. We are here to help!
Q: What do I do if I have a maintenance emergency?
A: Call the Leasing Office and follow the prompts for emergency maintenance. Leave a message and you will receive a call back shortly.
Q: I want to renew my lease. What do I need to do?
A: Call the Leasing Office and we will send your renewal lease for your e-signature. Super Easy!
Q: I will be moving out. What do I need to do?
A: We require 90 days notice prior to vacating, even at the end of your lease term. Complete our Notice to Vacate Form. We will send you a move out packet a week or so before your scheduled move out.
